Privacy Policy

Privacy Policy

Introduction

Welcome to https://full-service-collision-repair.autobodyshop-talk.com (hereafter referred to as “the Company” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy provides a detailed overview of our practices regarding the collection, handling, and disclosure of information from users visiting our website, utilizing our applications, and engaging with our services.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services linked from our website. These external entities have their own privacy policies, and we encourage users to review them for a comprehensive understanding of data handling practices outside of our company.

Processing Activities

This Privacy Policy guides your interactions with us in the following ways:

  1. Using Our Services: When you access and utilize our applications and services as an authorized user, we collect and process personal information to facilitate your experience.
  2. Visiting Our Websites: Every time you browse our websites, we may use tracking technologies to gather data for analytics and improvement purposes.
  3. Communication: We communicate with users through newsletters, promotional emails, phone calls, or texts/SMS messages, and we respect your consent and privacy during these interactions.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details associated with your user account, such as usernames, passwords, and profile preferences.
  • Payment Information: Credit card details, billing addresses, and transaction records for processing payments.
  • Financial Information: Banking information and financial records required for financial transactions or services.
  • Purchase Information: History of products or services bought, including quantities and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience.
  • Location Data: GPS coordinates or other location-based data when you interact with our location-enabled services.
  • Feedback: Your reviews, comments, and suggestions about our products/services.
  • Social Media Information: Personal details obtained from social media platforms when users choose to connect their accounts.
  • Product Information: Preferences, ratings, and reviews related to our products.

We collect this data through various methods: user input forms, account settings, order processes, surveys, analytics tools, and third-party integrations.

Cookies

We employ cookies to enhance your browsing experience and gather valuable insights for continuous improvement. Cookies are small text files stored on your device that serve different purposes:

  • Strictly Necessary: These cookies enable core functionalities of our website, such as enabling you to log in and access secure areas.
  • Preference: They remember your preferences, such as language settings and display choices.
  • Analytics: Used by analytics providers to track site usage, gather user behavior data, and compile anonymous statistics.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We adhere to legal requirements for data retention and will retain personal data for as long as necessary for the purposes it was collected. Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

The Company has implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict security standards to handle data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and websites do not knowingly collect personal information from minors, and we have measures in place to prevent such collection.

Your Rights

Depending on your jurisdiction, you may possess various rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: The right to correct any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Requesting the deletion of your data where there is no compelling reason for retention.
  • Restriction: Limiting the use or processing of your data in certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on your personal data exercises.

To exercise these rights or have any data-related queries, please contact our Data Privacy Team using the details provided below.

Changes to Policy

The Company reserves the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it periodically for changes.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please contact us: